Last updated: June 22, 2025
Privacy & Cookie Policy
Introduction
At Digital Twinning, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with our services. It includes our approach to privacy, cookies, data retention, your rights, and how we handle your information securely and transparently.
Collection and use of personal data
Digital Twinning collects and processes personal data to provide, maintain, and improve our services. This includes communication about our offerings, project updates, and website analytics. Data may be collected when you fill in a contact form, subscribe to updates, such as your name, email address, company name, and other relevant details.
Sharing of personal data
Digital Twinning may collaborate with third-party service providers for tasks such as development, analytics, and marketing support. While we select partners that adhere to strict privacy standards, we do not have full control over their processing of personal data.
Data retention
We retain your data for as long as you are a client. Once you notify us that you no longer wish to use our services, we will consider this a request to delete your data, unless retention is required by law (e.g. invoicing records). Inactive profiles are removed within two years of the last interaction.
Cookies and Tracking technologies
Our website uses cookies and third-party tracking tools like Google Analytics to enhance your experience and gather anonymized visitor statistics. You can manage your cookie preferences through your browser settings.
What are cookies?
This policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Managing cookie preferences
You can adjust or disable cookies at any time via your browser settings. Below are help links for common browsers:
- Chrome
- Safari
- Firefox
- Microsoft Edge
Data security and your rights
We take appropriate technical and organizational measures to secure your data. You have the right to access, correct, or delete your personal information, and to withdraw your consent where applicable.
Data breach procedure
In the event of a data breach, we will take necessary steps to contain the issue and report it to the appropriate authorities and affected users in accordance with GDPR guidelines.
Complaints
If you have concerns about how we handle your data, please contact us at info@digitaltwinning.nl. You may also lodge a complaint with your local data protection authority.
Changes to this Policy
This policy may be updated from time to time. The most recent version will always be available on our website.
Contact
For any questions about this privacy and cookie policy, please contact: info@digitaltwinning.nl
